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Returns & Exchanges
At Running Lab, we want to ensure you find the perfect fit for your stride. If your gear isn't performing as expected, you can return or exchange your items within 30 days of purchase.
1
Check Eligibility
Ensure items are in their original condition, unworn, and include all original packaging and tags.
2
Initiate Return
Visit our online returns portal with your order number and email address to print a prepaid shipping label.
3
Pack and Ship
Securely pack your gear in its original box and drop it off at any authorized courier location.
4
Receive Refund
Once our lab team inspects the return, your refund will be processed to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing